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Network
Cloud services are network dependent, which is why DataWave network management and monitoring services have become critical to IT.
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Service desk
DataWave 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement.
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Infrastructure
DataWave ensures your IT infrastructure is always optimized to support the stable and highly available services organisations demand.
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Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximizing up time and employee productivity.
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Applications
DataWave supports Software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience.
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Managed services plus
DataWave provides advanced management tools to clients who want to take their IT Service Management to a higher level.
DataWave makes the right investment for your business
that makes technology work for you.
DataWave as an IT solution provider is committed to helping our clients improve their bottom line through technology. We do this with fully trained and certified staff, backed by a seasoned management team that applies proven methodologies in every engagement.
DataWave, as we’re more popularly know, is a leading solution provider for different business industries for their IT systems specializing in the Retail, Hospitality, Distribution, and Service industries. With our offhore application development team in the brand JachOOs, we can provide full integration with other systems, software modifications to meet specific business and compliance requirements, and develop custom applications to deliver complete tailor-made turnkey solutions.
We offer a full range of IT Support and Technical services, including hardware sales, network design, installation and support, computer maintenance, and application development services. Our engagement does not end after a sale or implementation. We offer 7×24 coverage to insure our clients are fully operational, fixes and new releases are applied, and systems are properly maintained.
The impact of your investment in business software goes beyond implementation.
DataWave is fully aware that the ongoing role played by maintenance and support can add significant value to the quality and life of your IT investment.
BENEFITS
Our services provide a unique range of benefits
Control IT Costs
You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.
Trusted IT advisor
Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.
Economy of scale
As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.
Increased efficiency
You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.
Small initial investment
Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.